Frequently Asked Questions

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The length of time it takes to see changes in therapy varies from person to person and depends on your individual needs, goals, and the concerns you’re working through. Some clients may begin to notice changes after a few sessions, while others may benefit from longer-term therapy.

Therapy is a collaborative process, and we’ll regularly check in about your progress and goals to make sure our work continues to feel meaningful and helpful for you.

The therapists at Cavaliere Therapy Services are qualified mental health professionals with education and training in social work, psychotherapy, counselling, or related fields. Our team brings a range of clinical experience and specialized training in working with individuals, couples, and families.

All therapists at Cavaliere Therapy Services have access to ongoing clinical supervision and support to ensure they continue to provide thoughtful, ethical, and high-quality care.

Cavaliere Therapy Services provides therapy for individuals across the lifespan, including children, adolescents, and adults.

Therapy provides a safe and supportive space to explore your thoughts, emotions, and experiences without judgment. It can help you better understand yourself, develop coping skills, work through difficult life experiences, strengthen relationships, and create meaningful change in your life.

Many people come to therapy to manage symptoms of anxiety, depression, or stress, while others seek more specific support, such as trauma therapy or eating disorder recovery. Whatever brings you to therapy, our goal is to help you build greater insight, resilience, and clarity so you can move forward in a way that feels meaningful to you.

Our fees vary depending on the length of your session and the therapist you work with. Please reach out to us for more information about our current rates and available options.

Yes. We believe everyone deserves access to quality mental health care, regardless of their financial circumstances. We offer reduced-fee therapy with members of our team, providing an accessible option for clients seeking support.

A strong therapeutic relationship is one of the most important factors in positive outcomes. It’s important that you feel safe, comfortable, and understood by your therapist. Each therapist at our clinic brings their own personality, therapeutic style, and areas of expertise, and we work hard to match you with someone who aligns with your needs. During your first few sessions, notice whether you feel:

• heard and validated
• safe and respected
• able to communicate openly
• comfortable being yourself
• that the therapist’s approach feels supportive and collaborative

If you ever feel unsure, we’re happy to help you find the therapist who’s the best fit for you.

Cavaliere Therapy Services is grounded in the belief that meaningful change happens when people feel supported, understood, and empowered.

What Makes Us Unique:

• Our specialized expertise: Our team has specialized training and experience in trauma and PTSD recovery, eating disorders, and women’s health, including menopause support. We also provide specialized care for first responders, veterans, and frontline healthcare workers.
• A holistic, client-centred approach: We understand that every part of a person’s life matters. Our therapists look at the whole picture—including emotional, relational, physical, and environmental factors—to support your healing and growth.
• Genuine passion and care: We are a team of registered social workers and psychotherapists who genuinely care about the people we work with. We meet our clients with compassion, respect, and a deep belief in their resilience and capacity for change.

Every therapy session is unique and tailored to your needs and goals. In general, you can expect to talk about the concerns that brought you to therapy and explore your emotions, thoughts, behaviours, and past or present experiences. Your therapist will support you in gaining insight, identifying patterns, and developing tools to help you move forward. Depending on your situation, your therapist may integrate different
therapeutic approaches. Over time, as you build awareness and coping
skills, you may notice yourself thinking more clearly, feeling more grounded, and navigating challenges with greater ease.

Many extended health benefit plans provide coverage for counselling, psychotherapy, or social work services. Coverage varies between insurance providers and individual plans, so we recommend checking directly with your insurance company to confirm your specific benefits.

Helpful questions to ask your insurance provider include:

• Do I have coverage for counselling, psychotherapy, social work, or psychological services?
• What credentials must my therapist have (e.g., Registered Social Worker or Registered Psychotherapist)?
• How much coverage do I have per session, per person, and per year?
• Is there a deductible or any other limit on my coverage?

After each session, we provide an insurance-friendly receipt with the necessary information for you to submit to your insurance provider for reimbursement.

Please note: We do not offer direct billing to insurance companies.

We accept credit card payment for sessions. If this doesn't work for you please let us know and we will do our best to accommodate. 

We kindly ask for 24 hours’ notice if you need to cancel or reschedule your appointment. Cancellations with less than 24 hours’ notice, as well as missed appointments, will be charged the full session fee.

Please note: weekends are not included in the 24-hour window. For Monday
appointments, cancellations must be made by the Friday prior.

Hours vary depending on each therapist’s schedule. We operate Monday through Sunday, with some clinicians offering evening and weekend availability if needed.